When your website hosting service provider offers live chat support, you can speak with a representative live and find out helpful info or get an issue resolved timely. The main advantage of using chat compared to calling to talk with a live person is that you need just a computer with access to the web, so that you won't pay any fees if you're in another state or country. In addition, it'll be easier to copy and paste details for instance domains, usernames or error messages in other words details which are sometimes difficult to provide to the other side over the phone. The live chat is also a faster option to contact the website hosting provider's support team in comparison to using a ticketing system. What's more, when some problem requires a little more time to be taken care of, you can do something different while you wait for guidance on the live chat, so you won't waste time - something that's impossible when you are on the phone.
Live Chat Support in Hosting
As a part of the support services that we offer for our hosting, you can find live chat support which is available every single day, even on holidays. You can get in touch with us regardless of whether you already own an account or not, since we will support you with nearly anything, ranging from providing you with general information regarding our services in case you aren't our customer yet and you're thinking about ordering one of our plans, to assisting you with setting up an e-mail account in an e-mail client. A part of the issues are more complex and time-consuming, therefore you will have to use the ticketing system that is integrated in our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a lot of things.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we offer is available every single day, even on weekends and holidays. It is the best way to learn more information about our semi-dedicated servers if you don't have an account yet or to have a problem resolved if you're a client and our support representatives will assist you in real time no matter what time of the day you join the chat. In case you wonder which package is better for your sites, if you need advice whether you should order a certain upgrade and how to obtain it or when you experience difficulties setting up an e-mail account on your PC, you are able to contact us and we will give you the needed info without delay. Our live chat is available even after our telephone lines are off for the day, so if you have an account here, you can be certain that you'll always get timely help with any question or issue that pops up.