Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Hosting Control Panel you’ll find an exhaustive Help Center section featuring multiple instructional articles and regularly asked questions. They are compiled by our support team of qualified technicians. Just type in your question and our intelligent system will return the most suitable answer.

  • Top quality support service
  • Video Tutorials

  • If you prefer to see how a task is done or how an issue is remedied, instead of just reading about it, then check out our selection of how–to video tutorials. They address a lot of different issues and will help you swiftly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7 help desk support service and include a sixty–minute support ticket response guarantee. Our skillful customer service technicians will be online for you 7 days a week and will fix any problem that you could possibly chance upon within less than 1 hour after the support ticket submission. In the majority of cases, an answer will be given to you within twenty minutes.